Richer Direct Messaging API to enable creating more powerful BOTs
To enable a truly rich bot experience on Twitter, the API is missing things like:
- Cards message type (image + text + buttons +swipe left/right)
- Buttons and menus as part of message (not only Quick Replies)
- A more integrated webview, that is an integral part of the bot experience (for example the bot sends a "pick your seat" button which opens a small size web widget right in the chat to pick the seat, and then goes back to the main chat bot flow)
And most important:
the fixed limit of 15k DM regardless of number of users is strange, should make it dependent on volume somehow, and also enable purchasing additional bandwidth for highly popular bots.
Thanks for your feedback! This is not currently a priority to enhance, but it may come at a later date.
You can see what we're focusing on for the near future on our roadmap: https://trello.com/b/myf7rKwV/twitter-developer-platform-roadmap