Can you please provide an option where users can disable Google 2FA from the email address on file with the account?
A year ago, my phone was acting buggy so I immediately took it up to my local phone provider store.
I was eligible for an upgrade, so I took it. I explained to the lady that the data on my phone is very important to me, and wanted to be sure that everything transferred properly. She said “no problem, that’s easy.” Sadly, my Google Authenticator didn’t transfer the codes for my social media accounts.
I felt rushed, and explained again and again the importance of my accounts. She said “everything transferred over correctly.” However, my gut told me something different, and my gut was right. She lied. I felt mislead and angry. Those accounts were a main part of my business model.
I was able to retrieve a few with backup codes, but not all.
The codes were hardwired into the device; so by the time I reached out to google support, and understood I needed to retrieve the actual phone for them, my phone provider store had already shipped it to another state. :(
I think having the option of disabling google 2fa from matching user(s) email and IP logs, (along with user providing proper identification,) would be ideal for marketers like me who manage a lot of social media accounts.